What our lead manager confirms before a lead ships
A form-fill is a guess. A confirmed lead is a fact.
Before anything ships, our team calls the lead directly and confirms the essentials: that the name and contact details are accurate, that the homeowner is genuinely ready to sell, list, or book the work, and that their timeline is real. Then, a few hours later, we call again to re-confirm.
We also note the little things that make your first call easier: their preferred contact time, the market they're focused on, and where they are in the process. By the time a lead reaches you, someone on our team has already spoken with them, twice.